Welcome to Pixel Plus’ privacy policy (the “Policy”).
Pixel Plus (the “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This Policy will inform you how the Company collects and stores your personal data whenever you visit www.thepixelplus.com (the “Website”). Additionally, this Policy shall set out your rights to privacy.
This Policy aims to provide you information on how the Company collects and stores your personal data through your use of our Website. Such data may include your name, email address, internet protocol (“IP”) address, the browser you are using in visiting our Website, language settings and the data you provide through our Website such as when you register an account on our Website, contact us by filling in the contact us form and purchase a product on our Website, etc. (“Personal Data”).
It is important you read this Policy along with any other policy we may provide on specific situations so you are aware of how and why we are using your Personal Data.
Pixel Plus. is the controller of your Personal Data and is responsible for the same.
If at any time you have questions about this Policy or have any requests to exercise your legal rights, you may reach our dedicated team in the following methods:
Full name of legal entity: Pixel Plus.
Email address: ask@thepixelplus.com
If you have any concerns or complaints, please do reach out to us in the first instance so that we can deal with it. You shall have the right to submit a complaint to the responsible regulator of data protection in the concerned jurisdiction.
We always ensure that our Policy is under regular review. Thus, this Policy may be updated from time to time.
It is important that the Personal Data we hold about you is accurate and updated. Please keep us informed if any of your Personal Data may change during the period which you are subject to our Policy and Terms and Conditions.
Our Website may link to third-party websites, plug-ins and applications. It should be noted that clicking on such links shall allow them to collect and store your data. We do not control such third-party platforms and shall not be responsible for their terms and conditions and policies. We highly advise you review the third-party website’s privacy policy.
We may collect, use, store and transfer different kinds of Personal Data about you which are grouped as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data. However, such data are not considered Personal Data as they do not directly and indirectly reveal your identity. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
We do not collect Special Categories of Personal Data (e.g. race, ethnicity, religion, sexual orientation, health, genetic and biometric data) and any information concerning criminal convictions and offences.
If you fail to provide us with the required Personal Data, we may not be able to perform the contract we have or are trying to enter into with you (e.g. provision of products or registration to our Website). In such a case, we may have to cancel the transaction or registration but we shall notify you at the time.
The different methods we use to collect your Personal Data include:
Third parties or through public sources. We receive Personal Data about you from various third parties as set out below:
We shall only use your Personal Data when the law allows us to, such as in the following circumstances:
We may, prior to processing your Personal Data, we shall get your consent first. The same shall apply concerning sending third-party direct marketing communications to you through email or text. Please note that you shall have the right to withdraw such consent any time by contacting us.
We use your Personal Data for the following purposes:
We may use IP addresses for various purposes, including:
Please contact us if you require details about the specific purpose for which we are using your Personal Data.
Our Company may send you information about our products and offers that you might be interested in. Kindly note that you are entitled to ask us to stop sending you marketing messages by contacting us at any time.
Please note that opting out of marketing messages does not apply to Personal Data provided to us as a result of you registering an account on our Website, purchasing our products or contacting us.
The Company ensures that we shall get your express opt-in consent before we share your Personal Data with any third-party for marketing purposes.
We will only use your Personal Data for the purposes as set out in this Policy, unless we reasonably believe that we will need to use it for another reason. This is only provided that the reason is compatible with the purposes in this Policy. If you want us to explain the compatibility of the new purpose with this Policy, please contact us.
With regards to using your Personal Data for an unrelated purpose, we shall notify you and provide an explanation of the legal grounds which allows us to do so.
Kindly note that we may use your Personal Data without your knowledge or consent provided we do so in compliance with this Policy and with any applicable laws and regulation.
We may share your Personal Data with third party service providers who may use such data to provide support for the Website and the Company’s internal operation or features of our products. We shall only permit such third-party service providers to process your Personal Data in accordance with our instructions and provided they maintain its confidentiality and security.
In addition to third party service providers, we may also disclose your Personal Data to relevant authorities if legally required to do so.
Your Personal Data may be transferred internationally to, for example, some of our external third parties. Whenever we transfer your Personal Data internationally, we shall ensure that a similar degree of protection is provided to your Personal Data.
The Company stores the Personal Data in accordance with applicable laws and regulations of the jurisdiction of the data subject. We observe reasonable procedures to prevent unauthorised access and the misuse of Personal Data.
We use appropriate business systems and procedures to protect and safeguard the Personal Data you give us. We also use security procedures and technical and physical restrictions for accessing and using the Personal Data on our servers. Only authorised personnel are permitted to access Personal Data in the course of their work.
We follow generally accepted standards to store and protect the Personal Data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
We have set out procedures to deal with any suspected data breach and shall notify you and any regulator of any breach if legally required to do so
We shall retain your Personal Data for only as long as reasonably necessary to fulfil the purposes we collect them for, including for satisfying any legal, regulatory, tax, accounting or reporting requirements. In the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you, we may retain your Personal Data for a longer period.
To determine the appropriate retention period, the Company considers the amount, nature and sensitivity of your Personal Data. We also consider the potential risk or harm that may result from its unauthorised use or disclosure, the purpose for which we process your Personal Data and applicable laws, regulations and requirements.
Under certain circumstances, you have rights under data protection laws concerning your Personal Data. The following rights include:
If you want to exercise any of the rights listed above, please contact us. Kindly note that we may request specific information from you to help us in confirming your identity and your right to access your Personal Data.
We try to respond to all legitimate requests as promptly as possible. Occasionally it may take us longer if your request is complex or if you have a number of requests. In this case, we reassure you that we will attend to your request as soon as reasonably possible and will notify you and keep you updated.
Cookies are text files that collect standard internet log and visitor behaviour information placed on your computer. We may collect such information from you automatically through the use of cookies or similar technology when you visit our Website.
To improve your experience on our Website, the Company uses cookies in several ways, including:
Our Website uses different types of cookies, for example:
Functionality: in order to recognize you on our Website and remember your preferences, we use Functionality cookies, which may include your language preferences or your location. A mix of first-party and third-party cookies may be used.
Advertising: the Company uses Advertising cookies to collect information about your visit to our Website, which may include your viewed contents, links you followed, your browser information, the device you used and your IP address. We may also sometimes share some limited aspects of such data to third parties for solely advertising purposes.
You may set your browser to not accept cookies from our Website by adjusting the settings on your browser. However, kindly note that disabling cookies may lead you to losing access to certain sections or features of our Website.